📜Terms & Conditions
Last updated: January 2025
1. Acceptance of Terms
By accessing this website or using our services, you agree to comply with these Terms & Conditions.
2. Ayurvedic Services Disclaimer
Our treatments are based on traditional Ayurvedic practices and are not a substitute for emergency medical care or modern medical diagnosis.
3. Appointments & Bookings
- Appointments are subject to availability
- Advance booking is recommended
- Nelinsa reserves the right to reschedule appointments if required
4. Payments & Pricing
- Prices may change without prior notice
- Payments must be completed as agreed at booking or arrival
- Refunds are handled case by case
5. Cancellations
Please inform us in advance for cancellations or rescheduling. Late cancellations or no-shows may incur charges.
6. Client Responsibilities
- Provide accurate personal and health information
- Inform staff of allergies or medical conditions
- Follow therapist instructions during treatment
7. Limitation of Liability
Nelinsa is not responsible for pre-existing medical conditions or outcomes resulting from incomplete information provided by clients.
8. Website Use
You agree not to misuse this website or copy content without permission.
9. Governing Law
These terms are governed by the laws of Sri Lanka.
10. Contact Information
Nelinsa Ayurveda Resort & Wellness Center
Phone: +94 77 745 3103
Matale, Sri Lanka